If you have any questions before making a purchase chat with our online operators to get more information.

Online Help

If you have need any help about the after-sales issues, please submit a ticket.

Submit a Ticket
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Order Tracking

Here are Four ways for you to check your order status:

(Note: we are unable to provide tracking for orders shipped with untracked services, including Standard Shopping)

1 Track orders on joyshoetique

Oops,can't track your order,please don't worry,you can track your order via the second method.

2 Contact us:

Reach us on Facebook:

You can send us an email at:

3 Check the status of your order in your account

Steps 1

A Sign in to your account

B Click "You"

Steps 2

A Select an order

B Click"Logistics"